How to order a Repeat Prescription
At the Surgery. Due to the new GDPR rules in place we are changing the way we handle patient data. Therefore, please register using the Patient Access Registration form, by printing and completing the form and either email it directly to us or bring it in with you in person.
The Practice offers the facility to obtain regular prescribed medication by repeat prescription. Please allow 2-4 working days for us to process your request. With the medication you require ticked post it in the Prescriptions Box in Reception. If you do not have a repeat medication slip, you can complete a Prescription Request Form in reception. Alternatively, you can post us your request. Stamped, addressed envelopes should be attached for return by post if required.
All prescription are to be applied for via Patient Access.
Those under 16 must come in to be registered.
Prescription requests cannot be taken over the phone as errors can occur.
All newly registered patients will need to be reviewed by their doctor before a prescription can be issued.
Prescriptions are usually ready for collection after 3.00pm two working days after the request has been received though we do advise between 2-4 working days guarantee. You can collect your paper prescription from the surgery to take to a pharmacy of your choice or you can have your prescription sent to your nominated pharmacy via the Electronic Prescription Service (see below).
Electronic Prescription Service
The new NHS Electronic Prescription Service (EPS) allows your GP to send your prescriptions directly to your nominated pharmacy without the need for a paper prescription.
What is the Electronic Prescription Service?
The Electronic Prescription Service (EPS) is an NHS service which allows you to collect your medicines directly from your nominated pharmacy or dispensing contractor without the need for a paper prescription.
What does this mean for you?
- If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
- don’t want to go to your GP practice every time to collect your repeat prescription.
- collect your medicines from the same place most of the time or use a prescription collection service now.
It may not be if you:
- don’t get prescriptions very often.
- pick up your medicines from different places.
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
- a pharmacy.
- a dispensing appliance contractor (if you use one).
- your dispensing GP practice (if you are eligible). Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
For more information visit www.hscic.gov.uk/epspatients
How do I sign up for EPS?
Choose the pharmacy you would like to collect your medicines or appliances from – it can be any pharmacy or dispensing appliance contractor near to where you live, work or shop.
Ask the pharmacy to add your nomination for you. You will normally be asked to fill out a form or you can sometimes sign up online or by telephone.
Once you have nominated your pharmacy, you can get both your repeat and one-off prescriptions sent electronically from the surgery to the pharmacy.
In Berkshire, your local NHS is committed to getting the best for the entire population of the county. We must make sure that we get the best healthcare we can with the funds available. We are not able to spend more on health than our budget. This means that to afford new advances in care we must look at which treatments are used locally and which are not.