Please remember that the majority of doctors appointments are 10 minutes long. This is in keeping with other general practices nationally, and enables us to balance the demand of workload within the surgery.
We ask that if there is more than one issue that needs to be discussed that this can be dealt with within that time. The doctor or nurse may ask you to make a further appointment if he or she is unable to cover all the issues in that appointment slot.
You may request a particular doctor and the appointment system will allow appointments to be pre-booked up-to 2 weeks in advance. Due to specific days that certain doctors work, it may not always be possible to get an appointment with that doctor but our Receptionists will try to accommodate where able. In addition, if you have more than one problem that you need to see the Doctor for when booking in advance, please ask the Receptionist to make a double appointment.
We aim to see all emergencies on the day of request. There are a certain number of appointments kept for on-the-day, urgent appointments. To access these, please telephone at 8.00am to get an appointment on that day and at 2.00pm where a handful of appointments are kept for emergencies on the day.
Please make every effort to keep your appointment. If you are unable to keep it, please let the Surgery know as soon as possible so that the appointment may be re-allocated. This can also be done by emailing WAMCCG.email@example.com to cancel an appointment.
A telephone consultation by a Doctor or Nurse can be requested between 8.00am and 11.00am daily ONLY.
The Doctor or Nurse will call you at the end of the end of their morning clinical session.